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FAQs

Below are the most frequently asked questions

Are there babysitters/nannies in my area?
May I review the sitter and nanny resumes before I consider purchasing a membership?
There are only a few babysitters and nannies in my area. What should I do?
What is a job posting and how will it help?
I am interested in a sitter/nanny on the website. How do I contact her?
We would like to let all of the babysitters know we have a position available. Is there an easy way to let all of the babysitters in our area know?
What is the job posting function?
How do I delete a job posting that I have created?
I currently have an active job posting, how can I modify it?
What is the neighborhood field?
What is the mailing list field?
If I register, will I be charged for a membership?
I registered but did not receive a confirmation email including my password.
How much does it cost a parent to be a member?
Why is there a membership fee?
When should I notify 4sitters my intent to close my membership?
How do I close my membership?
Can I receive a refund for a partial subscription period?
How can I edit my account information or settings?
How do I change my password?
I have purchased a membership. How do I contact a sitter?
How do I report a sitter or nanny?
How do I upload my picture?
There are no job postings in my area. Can I still be contacted for a job?



Are there babysitters/nannies in my area?
Perform a search and review resumes free. We know you will find the right provider. The Zip Code Search tool can be found on the 4sitters.com home page in the upper left hand corner. This tool will allow you to quickly verify the number of babysitters in your area, review profiles, and make an informed decision.
May I review the sitter and nanny resumes before I consider purchasing a membership?
We allow prospective members to evaluate our service free, verify that there are qualified babysitters and nannies in an area, and review the candidate’s full resume with no obligation to purchase a membership.
There are only a few babysitters and nannies in my area. What should I do?
If you feel that the number or qualifications of the babysitters and nannies in your area is not adequate, 4stters.com will start an advertising campaign in your area. Please notify us. If you have suggestions for local advertising mediums, such as a community paper, please include this information in the need sitter report.
What is a job posting and how will it help?
An easy way to notify every sitter and nanny in your area of your requirements is to place a job posting. To place a job posting please log into your account and click the job posting button.
I am interested in a sitter/nanny on the website. How do I contact her?
After performing a search for a sitter, click on the sitter id, which is a link to her resume. You may evaluate any resume free with no obligation to purchase an affordable membership. If you decide to contact a sitter you must purchase a membership by clicking the membership required button.
We would like to let all of the babysitters know we have a position available. Is there an easy way to let all of the babysitters in our area know?
An easy way to notify every sitter and nanny in your area of your requirements is to place a job posting. To create a job posting log onto your account, click on the Post Jobs button, and locate the gray new button. Enter the desired sitter date, time and description of the job. We recommend including how many children or pets, the schedule required, hours, how to contact you, and any other important information.
What is the job posting function?
The Post Jobs function in the parents My Account area will allow parents to create a job posting. Each job posting will be searchable by babysitters in your area. This is a great way to let babysitters and nannies know that you need their services. A new job posting email will be sent to all of the babysitters and nannies in your area.
How do I delete a job posting that I have created?
After you have created a job posting you are able to delete the posting. To delete a job posting log onto your account, click on the Post Jobs button, and locate the Job Posting you want to delete. Under the action column you will see two icons. One of the icons will be a trashcan. To delete the Job Posting, click on the trashcan icon. Click the ok button to confirm the removal.
I currently have an active job posting, how can I modify it?
After you have created a job posting you are able to edit the job posting. To edit a job posting log into your account, click on the Post Jobs button, and locate the Job Posting you want to edit. Under the action column you will see two icons. One of the icons will be a sheet of paper with a pencil. To edit click on the paper and pencil icon. Edit the Job Posting as needed and click ok to save the changes. Click the cancel button to disregard any changes.
What is the neighborhood field?
The neighborhood field allows the member to provide an informal name to the area they live in. For example, the Highland Park area or the Lake Nokomis area.
What is the mailing list field?
Periodically 4sitters will send out emails to announce changes, discounts, or system messages. This also controls the automatic sitter notifications by email when a new sitter joins in your area. The recommended default setting is that this is enabled for each user. 4sitters.com will never sell your contact information. To disable this setting and not receive notices about new babysitters or job postings in your area, deselect the check box for the mailing list during registration. You may also log in, click the update settings button, and deselect the mailing list checkbox located under the settings section.
If I register, will I be charged for a membership?
We want you to find the perfect provider. You may register free and review as many babysitter or nanny resumes with no obligation to purchase a membership. If you decide that you would like to become a member and receive contact information, our membership rates are very affordable starting at $6.99 per month with no long term commitment.
I registered but did not receive a confirmation email including my password.
When you register, an automatic confirmation email with a randomly generated password is sent to your e-mail address. If after 10 minutes you do not receive a confirmation email, please make sure that your spam blocking program is configured correctly. Please allow or approve the domain 4sitters.com and the email addresses; accounts@4sitters.com and security@4sitters.com to send you emails. Then go to either the parent My Account login box or the sitter My Account login box. Enter your email address and click the forgot button. Your password will be emailed to you again.
How much does it cost a parent to be a member?
We encourage parents to take 4sitters.com out for a test drive. We allow parents to register and review any candidate’s resume excluding their contact information free. After the review if you would like to contact candidates we offer three memberships, which include a monthly subscription membership, an annual membership, and an Unlimited Access membership. Our monthly subscription membership is competitively priced at $6.99 a month. We will automatically bill you $6.99 every month to continue using our service. You may stop your next renewal by clicking the close my account button located on the main account page at any time before your next renewal date.
Why is there a membership fee?
As a parent, I know how time consuming and expensive it can be to find a sitter, nanny or tutor by placing an ad in a newspaper. In New York, Los Angeles, Chicago, and Miami, an average price for an ad can cost well over $149. At 4sitters.com we use the combined resources of our members to recruit qualified candidates and organize their information into an easy, efficient, and searchable database.
When should I notify 4sitters my intent to close my membership?
You may terminate your membership prior to your next renewal period by logging into your account, then select the close my account button, and select the option to close your account.
How do I close my membership?
You may terminate your membership at any time by logging into your account, then select the close my account button, and then select the option to close your account. If the website receives a notice of your intent to terminate your membership prior to the expiration of a Renewal Period, this Agreement will terminate on the last day of that period.
Can I receive a refund for a partial subscription period?
Since 4sitters is a database of information we cannot provide refunds or credits for unused portions of subscription periods. This is a standard policy that all retail stores use when dealing with recordings, computer programs, and information databases. To close your account please log in, select the close my account button, and select the option to close your account.
How can I edit my account information or settings?
After logging into your account you will see an update settings button.
How do I change my password?
To change your password log onto your account, click on the update settings button, and locate the password area. Enter your current password, your new password, and your new password a second time. Click the save button at the bottom of the screen. It is that simple.
I have purchased a membership. How do I contact a sitter?
You may contact a sitter by phone, email, or our contact form. To use the contact form click on the sitter ID. In the right upper corner of the profile you will see the contact this sitter box. This is a confidential way to communicate with providers on this website. How do I report a sitter or nanny?
How do I report a sitter or nanny?
Our placement directors are constantly reviewing our database of babysitters and nannies. The directors ensure that there are enough candidates in an area, that their resume is complete, and that the candidates are available for positions. In the unlikely event that you feel that a candidate does not meet your standards or does not respond to your calls and emails please use the report this sitter function found in each profile.
How do I upload my picture?
Log into your account and click the My Photo button. Click the browse button and select the picture you would like to use from your computer. The maximum photo size is 200kb.
There are no job postings in my area. Can I still be contacted for a job?
Yes. Many parents feel more comfortable contacting babysitters directly verses posting a job. In the essay question fields please express your reasons for wanting to become a provider, your uniqueness, and experience. Parents always read this information. They make their decision on who to call or email based on this information. To update this information log into your account and click the update settings button, and find the essay question section.
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